Team discussing a kanban board during a Scrum session

Scrum Master Certification

A good Scrum Master isn't a meeting scheduler or a status-report chaser. They're a facilitator, a coach and, when needed, a shield — someone who helps the team improve how it works together while removing the obstacles standing in its way. This certified course builds that skill set from the ground up.

Participants practise facilitating the core Scrum events well enough that they add value rather than feeling like box-ticking, learn coaching techniques for helping a team solve its own problems instead of solving them for it, and work through realistic scenarios involving difficult stakeholders, unclear priorities and teams resistant to change. On successful completion, participants receive a Scrum Master certification recognised across the industry.

Course duration & format

  • Duration:

    2 days (f2f) / 4 half days live online sessions

  • Format:

    Instructor-led, face to face (or interactive online) with facilitation practice, coaching exercises and scenario-based role play

  • Optimum class size:

    12 to 20 participants

  • Entry requirements:

    None, though basic familiarity with Scrum is helpful

Learning outcomes

  • Facilitate Scrum events so they add value instead of feeling like ritual

  • Coach a team to solve its own problems rather than solving them for it

  • Identify and remove impediments blocking team progress

  • Shield the team from disruptive scope changes and unclear priorities

  • Handle difficult stakeholders and resistant team members

  • Understand the Scrum Master's role in continuous team improvement

quote icon

A good Scrum Master isn't a meeting scheduler. They're a facilitator, a coach and, when needed, a shield.

Intended audience

  • New and aspiring Scrum Masters

  • Project managers transitioning into a Scrum Master role

  • Team leads facilitating Agile teams

  • Anyone pursuing a recognised Scrum Master certification

We’ll get back to you fast

Tell us what you need and our team will reach out from across Southeast Asia.

We’ll get back to you fast

Tell us what you need and our team will reach out from across Southeast Asia.

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